To navigate to Reports click on the ‘Reports’ link in the side navigation menu.

On this page you will see a report summary at the top. This includes Total Items posted, Total Claims submitted and Return Rate.

In the Full Activity Report you will find

  • Return to Owner Rate
  • Items Picked Up
  • Items Shipped
  • Claims Submitted
  • Items Posted
  • Items posted by Category
  • Items returned by Category
  • Claims Submitted by Category

When calculating Summary and Full Activity Reports, make sure to select your date range before you proceed. The date range is located on the top of the ‘Reports Summery’ box.

To create and/or print a PDF of the report, click the ‘Full Activity Report’ button located at the top right. This will open a PDF that you can save or print. 

Scroll down to ‘Item Reports’ and click the purple ‘+ Item Report’ button.

On this page you can customize and save your item search by selecting:

  • Category
  • Queued, Published, Archived
  • Date
  • Tags
  • Other custom information

Once you have entered all the desired information, click the ‘Create’ button to generate the report. 

The report will appear at the bottom. Click ‘Download’ to save a copy of the report.

Scroll down to ‘Claim Reports’ and click the purple ‘+ Claim Report’ button.

On this page you can customize and save your item search by selecting:

  • Category
  • Accepted, Ready for pickup, Awaiting information, Awaiting customs information, Archived, Ready for shipping
  • Date
  • Tags
  • Other custom information

Once you have entered all the desired information, click the ‘Create’ button to generate the report. 

The report will appear at the bottom. Click ‘Download’ to save a copy of the report.