Click the avatar in the upper right hand corner and click “User Management.”

  1. Click the purple “Add Users” button.
  2. Enter the new user’s email address.
  3. Select their desired role.
    • Admin: has access to all venues, adding users, changing users access levels, access to full reporting.
    • Manager: needs to be given access to venues. They cannot change their own or others’ user access. They can pull general reports, but not detailed reports.  
    • Log Only: can add items to the lost and found inventory. Ideal for festivals & events. 
  4. Select the venue(s) they will have access to.
  5. Click the “Send Invitation” button.
  6. From there, the new user will receive an email to set up their account. If they do not get an email, make sure they check their Spam folder.

To the right of the user emails, you can change their User Permissions – Admin, Manager, and Log Only.

Next to User Permissions is Venue access. Here, you can edit what venues Managers and Log Only roles have access to. 

If a user leaves your organization or no longer needs access to Lost and Found, simply click the red ‘Delete’ button next to their account and they will be deleted.