1. If you want to focus on one category at a time, you can filter the claims by category and go through them this way. 
    • Click the funnel icon next to the ‘Actions’ drop down and choose a category icon. 
  2. New claims will automatically be shown first.
  3. If you want to see oldest claims first, click the menu icon next to the filter and click ‘Oldest.’
  4. You can also soft via claims that are unread (this meaning claims that have not been open yet or that may have a new message), claims most recently updated, or claims least recently updated.